Home » Stacey & Jonah » Stacey gave the automation attitude and then got poor customer service. Did they hear her? We have the answer…

Stacey gave the automation attitude and then got poor customer service. Did they hear her? We have the answer…

After dealing with something that she was reassured “had been fixed” for the 3rd month in a row,  Stacey got frustrated and swore at the automated customer service.  When a real person picked up, she suddenly owed $44 that 3 other representatives  said was a mistake.  Could the real person hear Stacey swear at the automation, and is that why she got such poor service?  Listen…

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Jonah committed his 1st “Reply All” infraction! But at least he didn’t have to issue a company-wide apology like Stacey did!